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At first setup, or under certain signal conditions, the monitor might not be able to switch to a new display resolution. If you need instructions for resetting your monitor, search the HP support website. Go to HP Customer Support, and follow the instructions to find your product. If you do not hear noise from the fans and the power lights on the computer are not on, the problem is related to the computer, not the monitor. To troubleshoot a computer that does not start, see Computer Does Not Start.

If the monitor still does not work, replace the monitor power cable. Replace or service the monitor if it still does not turn on.

For flat panel LCD monitors, set the display resolution to the monitor’s native display resolution. With the power cable removed press and hold the power button on the front of the computer for 5 seconds. You can use these steps even though you cannot see anything on the monitor. If the new monitor works, the original monitor or its cables are faulty. Try connecting the monitor with a different video cable.

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• If you’re uncertain if the computer is turning on, check if the case fan is spinning.
• Continue this process until your system fails to boot, and that will indicate where the problem lies.
• Remember to swap out the RAM module at least once as well, as the stick you’re using could potentially be the culprit.
• If a fan is spinning, the computer is getting power, and this page may not apply to your issue.
• We’ll cover the basics so you know what to look for.

After you have reconnected the power cord, turn on the monitor to see if an image is displayed. If there is still no image, continue to the next step. Make sure that you have the monitor power adapter cord plugged into the power connector. Otherwise, check the video cable connection on the back of the computer and on the monitor.

Make sure that it is connected properly and the connecting softwares download site screws are tight. Turn the monitor off and then back on again to see if an image is displayed. If you see the initial HP logo screen but later lose the picture, go to Connect the computer to another monitor. If a message is displayed, the monitor panel is working and the problem is related to the video signal. For further troubleshooting steps, see, Flat Panel Monitor Displays Message about No Signal, Signal out of Range, Sleep, or Power Save.

If the power light comes on, the monitor has power, skip to Check for fan noises, beeps, and power lights. Disconnect the video cable from the monitor and make sure the monitor power cable is plugged into a power outlet.